Who we are
Our website address is: https://vandermolenhomes.ca.
Our physical address is 109 Birchmount Street, London, ON N6K 4X8
What personal data we collect and why we collect it
What personal information do we collect from the people that visit our blog/website? When ordering, emailing or registering/booking on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
- To send periodic emails regarding your booking or other products and services.
- To follow up with you after correspondence (live chat, email or phone inquiries)
Currently we do not have active comments on the website. If we were to add comments to the website then whenever visitors were to leave comments on the site we would collect the data shown in the comments form as well as the visitor’s IP address and browser user agent string to help spam detection.
Visitors to the website can download and extract any location data from images on the website.
SSL (Secure Socket Layer) Certificate
We use an SSL certificate when collecting sensitive data directly on our website. Any and all financial transactions, if any, are handled by a third party (ie: PayPal) which implements their own SSL certificate.
We collect information from you when you enter information into any form on our website. Our website as well as any contact forms contained within it are protected by an SSL Certificate.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We have no control or influence over how other websites collect or use personal information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Do we use ‘cookies’?
We, along with third-party vendors such as Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to measure website stats.
Opting out: Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, the user can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look under your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features (which make your site experience more efficient) may be disabled and/or may not function properly.
We do not sell, trade, or otherwise transfer to outside third-parties your Personally Identifiable Information.
We may provide access to information, products, or services offered on websites that are owned or operated by other companies (“third-party websites”). We provide this access through the use of hyperlinks that automatically move you from our website to the third-party site. While we do our best to provide you with helpful, trustworthy resources, we cannot endorse, approve, or guarantee information, products, services, recommendations or privacy provided at a third-party website.
More about protecting your Personally Identifiable Information
PIPEDA (Personal Information Protection and Electronic Documents Act)
PIPEDA applies to the collection, use or disclosure of personal information in the course of a commercial activity. As specified by PIPEDA we must obtain an individual’s consent when collecting, using or disclosing an individual’s personal information.
Under PIPEDA, personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:
- age, name, ID numbers, income, ethnic origin, or blood type;
- opinions, evaluations, comments, social status, or disciplinary actions; and
- employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs).
An individual may complain to the organization in question (VanderMolen Homes) or to the Office of the Privacy Commissioner of Canada about any alleged breaches of the law.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Book an appointment, send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org.
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in-site notification within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Your contact information
You can change your personal information by emailing us.